At Silk Night, we strive to offer a wide and varied range of products to satisfy our customers.

Our online store is accessible 24/7, allowing you to place orders at any time. The ordering process consists of several steps:

1. Shopping cart: Check and modify the contents of your order.
   
2. Customer information: Enter your personal details and delivery address.
   
3. Delivery: Choose your delivery method from the options provided.
   
4. Payment: Select your payment method and check your order summary.
   
5. Confirmation: Once your order has been registered, print out the confirmation or wait for the confirmation e-mail with tracking number.

All orders are processed within 1 to 3 days from Monday to Friday after receipt of your order confirmation e-mail.

In the United Kingdom, our delivery times are 3 to 7 days from Monday to Friday with Royal Mail.

We accept all traditional payment methods – Credit and Debit Cards (Mastercard, Visa, and Amex)

Yes, we use the SSL protocol to secure our website. The "HTTPS" in our URL is proof of this. To secure your payment data, we use encryption from the payment processor STRIPE. We do not have access to your payment information, ensuring you won’t face issues even in the event of a breach of our payment platform.

You have 30 days from the date of receipt of your order to return an item. Items must be returned in their original condition, meaning new, unused, with all tags, and in their original packaging. If you wish to make a return, please follow our return procedure outlined in our refund policy.